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1. Object. Acceptance of the Contract Terms and Conditions. Customer Service

1. The ownership of this website, https://dibuprint3d.com, (hereinafter Website) is held by: INTERNATIONAL TECHNOLOGY 3D PRINTERS SL provided with NIF: B97179311 (hereinafter IT3D)

For the purposes of these Conditions, it is understood that the activity that IT3D develops through the Website includes:

Activity: retail trade

2. These terms define the general conditions and procedures for sales made by IT3D through the Online Store https://dibuprint3d.com The terms and conditions regulate the sale between IT3D and the Client/Consumer and user, who declares is a “consumer” as indicated in Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, a natural person who acts with a purpose unrelated to their commercial, business, trade or profession activity.

Please read this document carefully before proceeding to carry out any operation in the Online Store.

The client or user will have the possibility of viewing and printing the aforementioned conditions. The language of these Conditions of Contract, for all purposes, is Spanish.

3. The conclusion of the contract implies that the client or user accepts and agrees to comply with these General Conditions. The order that the Client manages through the web has the value of a contractual proposal. For all questions that the client or user may have in relation to the Conditions, they can contact the owner using the contact information provided above or, where appropriate, using the contact form.

4. To contract IT3D services, the client or user declares to be of legal age and with the legal capacity to contract.

5. Customer Service:

Address: Calle Sierra Calderona, N1 under Puerto de Sagunto 46520 (Valencia).

Contact telephone: 96 269 07 22

Contact email: info@it3d.com

2. Registration. Username and password

1. People over 18 years of age may legitimately register in the Online Store. The registration will be essential/will not be essential to acquire the products offered by IT3D.

2. To register, the client or user must complete the Registration form with valid, complete and truthful data. The client or user guarantees the veracity, accuracy, validity and authenticity of the personal data provided. It is prohibited to incorporate data from third parties or minors. A valid email address must be provided.

3. Once all the data is completed, the client or user will receive confirmation of the pre-registration in their email account, they must accept the email confirmation to fully validate the registration process.

4. At the time of registration, the client or user must create an individual password that allows them to access their account. The security and confidentiality of the password will be the responsibility of the client or user. IT3D remembers that it will never ask you for your password or personal codes in any way.

5 . By accepting these terms and conditions, the Client accepts all the clauses that regulate the contractual relationship with IT3D and the processing of their data.

6. The client or user may at any time access their account and modify their data so that they are kept up to date.

3. Purchase or acquisition process.

1. The client or user may place an order to IT3D any day of the week and 24 hours a day by the established means and forms.

2. The purchase procedure is as follows:

2.1. Selection of the product and/or service through the “Add to cart” button, being added to the basket or cart. 2.2 . The delivery address and method of delivery and payment must be indicated. Before making the payment, you can modify the purchase data 2.3. Once the operation is finished, the Customer will see the summary of the purchase on the screen, including shipping costs, with the request for confirmation of the purchase procedure. 2.4. The customer will receive the purchase confirmation by email. And, where appropriate, you will also be informed by email when your purchase is being shipped.

3. IT3D reserves the right not to accept the purchase order sent by the Client, particularly if there are doubts about his identity or financial data, among other aspects.

The user or client can request an invoice that will be sent to their email.

The user or client acknowledges that they are aware, at the time of purchase, of certain particular conditions of sale that concern the product and/or service in question and that are shown together with the presentation or, where appropriate, its image on its page of the Website, indicating, by way of example, but not exhaustive, and attending to each case: name, price, components, weight, quantity, color, details of the products, or characteristics, way in which they will be carried out and/or cost of benefits; and acknowledges that the completion of the purchase or acquisition order materializes the full and complete acceptance of the particular conditions of sale applicable to each case.

The communications, purchase orders and payments that intervene during the transactions carried out on the Website could be filed and kept in the computerized records of IT3D in order to constitute a means of proof of the transactions, in any case, respecting the reasonable conditions of security and the laws and regulations in force that are applicable in this regard, and particularly in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons in regarding the processing of personal data and the free circulation of these data (RGPD) and the rights that assist Users in accordance with the privacy policy of this Website.

4. Forms of payment These are the following forms of payment that the client user can use for the purchase of IT3D products and/or services:

1. Credit Card, with a direct and secure gateway with the bank, only the bank is in charge of the collection and notifies us immediately so that we can proceed to place your order. At no time does IT3D obtain your card details for the execution of the contract, these are provided to the bank’s payment gateway

2. Bank Transfer, Orders paid by this form of payment require 2 to 3 extra working days to be processed, since we need the firm payment in our account to be able to start said process. In order to expedite the management of your order, it is very important to indicate in the ORDER field the order number provided in our STORE as well as the name and surname of the owner of the order.

Bank details : Bank: Caja de Ahorro y Pensiones de Barcelona (La Caixa) IBAN: ES0421002199140200191862 Beneficiary name: International Technology 3D Printers, SL Address: Pol.Industrial La Foia – C/ En Proyecto 10 Location: 46510. Quartell – Valencia

3. PayPal. Through our secure Pay Pal gateway you can pay by VISA, MASTERCARD or AMERICAN EXPRESS credit card or through your Pay Pal account. At the end of the purchase process, you will be redirected to a secure PayPal page to proceed with the payment. Paypal is the international leader in Internet payments and allows you to send and receive payments online safely and conveniently. PayPal complies with the Payment Card Industry Data Security Standard or PCI DSS

4. Stripe. Through our secure Stripe gateway you can pay by VISA, MASTERCARD or AMERICAN EXPRESS credit card. The card data will be processed and stored by the Internet Payment Processing Platform “STRIPE” which acts as a provider of payment processing services for IT3D in order to facilitate payment transactions on behalf of IT3D. Stripe complies with the Payment Card Industry Data Security Standard or PCI DSS

Stripe complies with the Payment Card Industry Data Security Standard or PCI DSS 5. Availability

1. All purchase orders received by IT3D through the Website are subject to the availability of the products and/or to the fact that no circumstance or cause of force majeure (“Interruption of service” clause of these Conditions) affects the supply of the products. themselves and/or the provision of services.

2. If there are difficulties regarding the supply of products or if there are no products in stock, IT3D undertakes to contact the User and reimburse any amount that may have been paid as an amount. This will be equally applicable in cases in which the provision of a service becomes unrealizable.

6. Shipping and Delivery

Delivery mode

1. Once the order has been correctly processed and delivered, you will receive an email with the corresponding tracking number, the expected delivery date and the telephone number of the transport company’s delegation where you can call to check the status of shipment.

2. Notice: If after 48 hours you have not received the message, please check your SPAM folder and that the address provided at the time of the order was correct. In case of an error in the address provided, you can change it by accessing your user account.

3. The order will be sent through a private courier service to the address provided at the time of placing the order. Once you have the order package in your possession, it is important that you verify that the entire shipment is in perfect condition. In case of detecting any anomaly in the products delivered, contact us by email at pedidos@it3d.com informing of the possible deficiencies detected. In said email you must state the shipment tracking number and the IT3D delivery note number that you will receive along with the order.

4. In case of not being at the address when attempting the delivery, our carriers will try the delivery again on a different date.

Delivery time

5. The IT3D logistics platform has been developed so that you can receive your order as soon as possible. To facilitate the tracking of the shipment, at the time the merchandise is delivered to the carrier you will receive a warning message by email with the estimated delivery date.

6. The delivery time will depend on the destination municipality, but it will always oscillate between 24 and 72 working hours (Monday to Friday).

7. IT3D will not be held responsible for possible delays in delivery in the event that the data provided is erroneous or insufficient. In case of expenses caused by the error described, they will be assumed by the recipient.

8. Orders placed before 03:30 p.m. on weekdays will be processed that same day. Orders placed after 03:30 p.m. will be processed the next business day. The delivery times begin to count from the moment the order goes out for delivery, regardless of whether it has been processed the same day or the day before.

9. Finally, IT3D will not be responsible for any loss of profits or consequential, direct or indirect damage, and its maximum responsibility in any case will be the value of the merchandise.

Frequent questions

10. I have not received the shipping confirmation email Check your Spam folder and that the address provided at the time of the order was correct. In case of an error in the address provided, you can change it by accessing your user account.

11. There will be no one at home on the delivery date of the shipment Once you receive the email with the expected delivery date and you know that there will be no one at home, you should contact the delegation of the transport company in order to agree on another date of delivery.

12. Can I change the delivery address? You can change the delivery address until you receive the shipping confirmation email. Once the material is in the transport, no changes can be made.

13. Notice: It is important to be aware that, if the payment method chosen is TRANSFER, the delivery of the material may take between 2 or 3 days. The order will not be processed completely, until the deposit is not effective in our account. To speed up the process, it is convenient to send us the proof of the transfer to the address pedidos@it3d.com

7. Taxes. The prices of the products that are for sale in our e-commerce stores include the Value Added Tax (VAT). 8. Prices

1. All the prices shown on this website are valid except for typographical errors.

2. IT3D reserves the right to unilaterally modify the prices of products and/or services without prior notice.

3. The prices are understood by units and euros.

4. The prices that apply will be those that appear at the time of acceptance of the order.

9. Shipping costs

1. Shipping costs will be borne by the Customer, and may vary depending on the type of delivery chosen and place of delivery.

2. The shipping costs will be indicated at the time of purchase according to the type of shipping chosen and the place of delivery.

10. Security in Transactions

1. We guarantee that your data travels in a secure connection, encrypted and protected according to protocol (SSL) to guarantee security measures in transactions that occur on the Internet.

11. Right of withdrawal:

1. The client or user who makes the purchase has the right to withdraw from said purchase without justification and without penalty of any kind.

2. The period for exercising this right is 14 calendar days, counted from the date of receipt of the purchased product (by the Client or by a third party indicated by him). If there are several products that are the object of the same purchase, but that are delivered separately, the 14 calendar days will be counted from the receipt of the last of the products.

3. As a consequence of the exercise of this right, the parties must reciprocally restore the benefits (articles 1,303 and 1,308 of the Civil Code) derived from the obligations that were acquired at the time of formalizing the sale (delivery of the product and payment of the price).

4. Exercise of the right:

4.1. The client or user will communicate their decision to withdraw, through an explicit statement.

4.2. The client or user may fill in the Withdrawal Form that is made available on the web. The right may be exercised by writing to the following address pedidos@it3d.com. In such cases, IT3D will communicate without delay to the consumer in a durable medium the acknowledgment of receipt of said withdrawal (email).

4.3. The communication of the exercise of the right of withdrawal by the client or user must be sent before the end of the period of 14 calendar days already indicated. If you send your request by non-electronic means (for example, postal mail) it must be signed.

4.4. IT3D will refund all payments made, including shipping costs, with the exception of additional costs resulting from your choice of a different delivery method than the least expensive ordinary delivery method that we offer.

4.5. The amounts will be paid to the client or user as soon as possible, and, in any case, before 14 calendar days have elapsed from the date on which they were informed of the decision to withdraw from the contract.

4.6. IT3D may withhold the reimbursement until the goods have been received, or until the client or user has presented proof of the return of the goods, depending on which condition is met first.

4.7. The customer or user must return the purchased product(s) to the following address Calle Sierra Calderona, N1 bajo de Puerto de Sagunto 46520 (Valencia) before 14 days have elapsed from the date on which the withdrawal was communicated. The term will be considered fulfilled if returns the goods before the expiration of said term.

4.8. In the case of withdrawal, the direct costs of returning the goods will be borne by the client or user.

5. Notwithstanding the foregoing, and in accordance with the provisions of article 103 section e) of Royal Legislative Decree 1/2007, of November 16, which approves the Consolidated Text of the General Law for the Defense of Consumers and Users and other complementary laws, the client or user may not exercise this right in the case of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.

6. Only you will be responsible for the decrease in value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and operation of the goods.

7. We advise you to protect your item(s), as you will be responsible for any possible damages suffered during transport. Therefore, we suggest you return the merchandise by certified mail or carrier and with insurance for the value of the product. This insurance will be very useful in case of damage or loss of the merchandise by the transport company.

8. When the User returns a product in exercise of his right of withdrawal, only products that are sent with their original packaging, in a new and complete condition (with accessories, manuals, cables, etc.) will be accepted. Articles that have been sent incomplete, damaged, or deteriorated by the Client will not be accepted, and they will only be accepted provided that the use made of the good has been in accordance with its own nature.

12. Right of withdrawal regarding the supply of digital content

1. Taking into account the digital support in which the purchased products are supplied, in accordance with the exception contained in letter m) of article 103 of the General Law for the Defense of Consumers and Users (Royal Legislative Decree 1/2007 , of November 16) the right of withdrawal will be lost when the buyer of the service in digital support has proceeded to start downloading or accessing the digital content

2. If you have not started downloading the product, despite the fact that it had been paid for, the buyer may withdraw from the contract within a period of 14 calendar days following the contract, without the need to indicate the reason.

13. Right of withdrawal regarding teaching services or face-to-face courses

1. By contracting the service or face-to-face course, you accept and consent that the provision of the service object of the contract may begin before the expiration of the withdrawal period, leading to the start of the provision of the services the loss of your right of withdrawal.

11.2 Exceptions to the right of withdrawal:

2. The right of withdrawal will not apply to:

2.1. The provision of services, once the service has been fully executed, when the execution has begun, with the prior express consent of the consumer and user and with the recognition on their part that they are aware that, once the contract has been fully executed by the employer, you will have lost your right of withdrawal.

2.2. The supply of goods or the provision of services whose price depends on fluctuations in the financial market that the employer cannot control and that may occur during the withdrawal period.

23. The supply of goods made according to the specifications of the consumer and user or clearly personalized.

2.4. The supply of goods that can deteriorate or expire quickly.

2.5. The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.

2.6. The supply of goods that, after their delivery and taking into account their nature, have been mixed inseparably with other goods.

2.7. The supply of alcoholic beverages whose price has been agreed at the time of entering into the sales contract and which cannot be delivered before 30 days, and whose real value depends on market fluctuations that the employer cannot control.

2.8. Contracts in which the consumer and user have specifically requested the employer to visit them to carry out urgent repair or maintenance operations; If, during that visit, the entrepreneur provides additional services to those specifically requested by the consumer or supplies goods other than the spare parts used necessarily to carry out maintenance or repair operations, the right of withdrawal must apply to said additional services or goods .

2.9. The supply of sealed sound or video recordings or sealed computer programs that have been unsealed by the consumer and user after delivery.

2.10. The supply of daily press, periodicals or magazines, with the exception of subscription contracts for the supply of such publications.

2.11. Contracts entered into through public auctions.

2.12. The provision of accommodation services for purposes other than housing, transport of goods, vehicle rental, food or services related to leisure activities, if the contracts provide for a specific date or period of execution.

2.13. The supply of digital content that is not provided on a material support when the execution has begun with the prior express consent of the consumer and user with the knowledge on their part that they consequently lose their right of withdrawal.

14. Product conformity

1. IT3D is obliged to deliver the products that are in accordance with the contract, responding to it for any lack of conformity that exists at the time of product delivery.

2. “As established in Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, they establish a term general 2-year warranty in case the purchase is made by a “consumer”. If the defect comes to light during the first 6 months from the delivery of the good, it is presumed to be a defect of origin, the consumer will not have to prove anything to get the guarantee to apply. If the problem manifests itself after those 6 months, the manufacturer or seller can require the consumer to prove that the fault existed from the beginning. Thus, the purchase of the 3D printer would be understood to be made by a “consumer” when, even though it was purchased by a businessman, the product is intended for a private use and is not incorporated into a business, professional or commercial activity. In this case the guarantee would be 2 years.

3. On the contrary, the businessman who, with such a condition, acquires a consumer good to use it for his commercial or business activity -even if outside the scope of his object or his specialty-, would not enter the concept of “consumer”. Therefore, the guarantee regime provided for in the TRLGDCU (arts. 114 et seq.) will not be applied. A 1-year warranty period is established, counted from the delivery of the product.

4. The choice between both actions is free for the buyer, but if one is exercised, the other is excluded.

5. Unless proven otherwise, it will be understood that the products and/or services are in accordance with the contract when all the requirements expressed below are met, unless due to the circumstances of the case, any of them is not applicable:

5.1. They conform to the description made by IT3D and have the qualities of the product that IT3D has presented to the consumer and user. Notwithstanding the foregoing, the images of the products sold through the Online Store may present certain differences with the actual product, due to color configuration or other reasons that affect the display.

5.2. They are suitable for the uses to which products of the same type are ordinarily destined.

5.3. They are suitable for any special use required by the consumer and user when they have informed IT3D at the time of signing the contract, provided that the latter has admitted that the product is suitable for said use.

5.4. Present the usual quality and benefits of a product of the same type that the consumer and user can reasonably expect, taking into account the nature of the product and, where appropriate, public statements on the specific characteristics of the products made by the seller, the producer or his representative, in particular in advertising or labelling. The seller shall not be bound by such public statements if he proves that he was unaware and could not reasonably be expected to be aware of the statement in question, that the statement in question had been corrected at the time of conclusion of the contract, or that the statement could not influence the decision to buy the product.

6. It will only be understood that the possible failure or lack of conformity of the product already existed when it was delivered if it is manifested within a period of 6 months from the date of delivery (unless proven otherwise or when this presumption is incompatible with the nature of the product or the nature of the lack of conformity). In the event that the failure or lack of conformity occurs after these first six months have elapsed, the client will be obliged to demonstrate that the problem is from the factory and has not been caused by misuse of the product, incorrect handling of it or of the passage of time.

7. In this case, it will be necessary to resort to an appraisal of the article that is capable of detecting and identifying the cause of the lack of conformity, as well as if it has been caused by misuse or not of the device. If it is finally shown that the fault came from the factory, the client will have the right to enjoy and benefit from the guarantee. However, the possible cost of the expertise will be borne by the client.

8. There will be no liability on the part of IT3D for any lack of conformity that the consumer and user knew or could not reasonably have ignored at the time of signing the contract or that originate from materials supplied by the consumer and client. Likewise, deficiencies caused by negligence, blows, improper use or manipulation, unsuitable voltage, incorrect installation carried out by unauthorized personnel, or materials subjected to wear due to normal use are not included.

9. If, indeed, the product is shown not to be in accordance with the contract, IT3D will offer the client the possibility of choosing between repairing or replacing it, except in the case that one of these two options is objectively and reasonably impossible or disproportionate. It is understood as disproportionate that option that, compared to the other, entails unreasonable costs for IT3D (taking into account the value that the product would have if there were no lack of conformity, its relevance and as long as the alternative can be carried out without major inconvenience for the client).

10. In the event that the product cannot be repaired and cannot be replaced by another with identical characteristics, the customer may request a price reduction, a refund or the replacement of the product with a different one (with characteristics not identical) that he himself can choose. In the case of opting for a price reduction, this reduction will be at the discretion of IT3D, which will communicate the amount thereof to the client as soon as possible. If the client chooses to replace the product with a different one, IT3D will make the payment for the current article and proceed to bill the new product.

11. If the client or user discovers faults in the purchased product or there is a lack of conformity, they can contact – info@it3d.com

15. IT3D Warranty

1. IT3D provides this Limited Warranty to purchasers of IT3D products included in the sales package (“Product”).

2. IT3D warrants to you that during the warranty period IT3D or a service company authorized by IT3D will remedy, free of charge within a commercially reasonable time, defects in materials, design and workmanship by repair or, in the event that IT3D deemed necessary at its discretion, the replacement of the Product, in accordance with this Limited Warranty (except as otherwise provided by law).

3. This Limited Warranty will only be valid and in force in the country of acquisition of the product as long as IT3D has destined the Product for sale in that country and it has been marketed by IT3D. In these cases, a distributor may also manage said warranty directly with IT3D Warranty and return period

4. (only IT3D will cover the warranty of the products supplied by IT3D)

5. The warranty period will begin at the time of the original purchase of the Product by the first end user and will cover a period of TWELVE months if the sale is made to a company or TWENTY-FOUR if the purchase is made by an individual . The Product may consist of several different parts and the different parts may be covered by a different warranty period (hereinafter the “Warranty Period”).

6. IT3D guarantees that the Products comply with the specifications contained in its offers as long as they have been handled, transported, stored and used in accordance with the instructions contained in the respective User Manuals provided by IT3D. Consequently, IT3D assumes its responsibility only with respect to those non-conformities and defects that have been proven to have been caused by actions or negligence committed prior to the time of delivery of the Products to the first carrier.

7. The client will inspect the Products immediately upon receipt and will inform IT3D or directly to INTERNATIONAL TECHNOLOGY 3D PRINTERS SL through the email info@it3d.com in writing about any complaint or claim regarding the Product attributable to IT3D within the period of fourteen (14) calendar days from delivery.

8. To the extent permitted by country law, the Warranty Period will not be extended or renewed or otherwise affected due to subsequent resale, repair or replacement of the Product authorized by IT3D. However, the repaired part(s) or replacement products supplied during the Warranty Period will be warranted for the remainder of the original Warranty Period or for six (6) months from the date of repair. or replacement, whichever is higher.

9. Everything that is not expressly provided in these General Conditions, is provided “as is”, for which reason no explicit or implicit guarantees are offered, derived from the law or from any other instance in relation to the Product(s). ). How to obtain warranty service

10. If you wish to make a claim under this Limited Warranty, please send your Product or the affected part (if not the complete Product) to a service company authorized by IT3D. You can refer to www.it3d.com for more information. about how to make a claim. In the sales package or on the web www.it3d.com it is possible to find information about the customer service centers or if you prefer you can contact by sending an email to info@it3d.com

11. Any claim made under this Limited Warranty shall be subject to notification by you of the alleged defect to IT3D or a service company authorized by IT3D within a reasonable time of discovery and, in any event, never after the expiration date of the Warranty Period.

12. When making a claim under this Limited Warranty you must provide: a) the Product (or affected part) and b) the original proof of purchase, clearly indicating the name and address of the seller, date and place of purchase, the type of product and the serial number. What does not cover? This Limited Warranty does not cover:

13. User manuals or third-party software, configuration, content, data or links, included or downloaded in the Product, included during installation, assembly, shipment or at any other time in the delivery chain or otherwise acquired and in any way for you. IT3D does not warrant that the IT3D Printer(s) software will meet your needs, will work in combination with any third party hardware or software, or that the operation of any software will be uninterrupted or error free. , nor that any defect present in the software can be rectified or be rectified.

14 . Normal wear and tear (including, but not limited to, LCD screen, nozzle, extruder, drive belts, print beds, or clogged extruder). Defects caused by mishandling (including, without limitation, defects caused by sharp elements, bending, compression or falls, extreme temperatures, humidity, etc…) Defects or damage caused by misuse of the Product, including use contrary to the instructions provided by IT3D (for example, as provided in the Product user guide).

15. Alleged defects caused by the fact that the Product was used with, or in connection with, any product, equipment, software and/or service not manufactured or supplied by IT3D or was used in any way other than for its intended use . Defects may be caused by viruses due to unauthorized access by you or a third party to services, other accounts.

16. Other acts beyond the reasonable control of IT3D

Reference	Description
COL3D-LMD093X	3D-IT3D X3045 / M2020 Nozzle Heater
COL3D-LMD020X	3D-Extruder Nozzle IT3D3.0/3.0WiFi/DIY/X3045
COL3D-LMD165X	3D-Wired Extruder Nozzle for DIY
COL3D-LMD203X	3D-Extruder nozzle with cables for IT3D Compac
COL3D-LSD168X	3D-IT3D D1315 extruder full set
COL3D-LMD051X	3D-Extruder Motor
COL3D-LSD143X	3D-Game Extruder X3045/ M2020 New Version
COL3D-LMD016X	3D-Complete set IT3D 3.0 extruder / 3.0 WiFi / DIY / X3045/M2020
COL3D-LMD072X	3D-Pack 3 units Platform Leveling Card
COL3D-LMD017X	3D-Glass platform for PLA IT3D 3.0 / 3.0 WiFi
COL3D-LMD151X	3D-Platform glass PLA for IT3D X3045 338*338MM
COL3D-LMD196X	3D-PLA glass platform for IT3D M2020
COL3D-LMD021X	3D-Glass Platform for ABS IT3D 3.0 / 3.0 WiFi
COL3D-LMD152X	3D-ABS Crystal Platform for IT3D X3045 338*338MM
COL3D-LMD197X	3D-ABS glass platform for IT3D M2020
n/a	SD card included in 3D printers.
n/a	Data belt support (plastic element that holds the cables in the X3045 3D printer).
n/a	Methacrylate base (methacrylate that is under the equipment to cover the electronics).

17. All Product parts or other equipment replaced by IT3D shall become the property of IT3D. When the Product is not covered by the terms and conditions of this Limited Warranty, IT3D and its authorized service companies reserve the right to charge a fee for labor.

18. In the repair or replacement of the Product, IT3D may use new products or parts, equivalent to new or reconditioned.

19. Your Product may include items specific to your country, including software. When the Product has been re-exported from its original destination country to another country, the Product may include country-specific items that are not considered defects under this Limited Warranty. Limitation of IT3D’s liability

20. This Limited Warranty is your sole and exclusive warranty against IT3D and IT3D’s sole and exclusive liability for defects in your Product. This Limited Warranty is in lieu of all other responsibilities and warranties of IT3D, whether oral, written, statutory (non-binding), contractual, tort, or otherwise, including, without limitation and to the extent permitted by applicable law, any implied conditions, warranties or other terms and conditions relating to satisfactory quality or fitness for a particular purpose.

21. However, this Limited Warranty shall not exclude or limit i) any of your statutory (mandatory) rights under applicable national law or ii) any of your rights against the seller of the Product.

22. To the extent permitted by applicable law, IT3D shall not be liable for any loss or damage or distortion of data, any loss of profit, loss of use of any Products or functionality, loss of business, loss of contracts, loss of profits or loss of anticipated savings, increased costs or expenses, any indirect damages or losses, consequential damages or losses, or special damages or losses.

23. To the extent permitted by applicable law, IT3D’s liability shall be limited to the purchase value of the Product. The foregoing limitations shall not apply in the event of gross negligence or willful misuse on the part of IT3D or in the event of death or personal injury resulting from proven negligence on the part of IT3D

Important Notice: Your product is a sophisticated electronic device. IT3D strongly recommends that you refer to the user guide and instructions provided with and relating to the Product. You should also be aware that the Product may include high-precision displays and other similar parts that may be subject to scratches or other damage when not handled with extreme care. In no case does this Guarantee cover this type of event.

16. Independence of the clauses

1. If any of these conditions of sale or any of the provisions of a Contract were declared by a competent authority invalid, illegal or unenforceable to any extent, said condition or provision will be to that same extent separated from the rest of the conditions and provisions, which will continue to be valid to the fullest extent permitted by law.

17. Modifications of the general conditions

1. IT3D reserves the right to modify these General Conditions at any time and without prior notice. These modifications will be published on the website so that the user can know them before proceeding to use them. These modifications will enter into force at the time of their publication on the Web. Consequently, the user must carefully read these General Conditions each time they proceed to use the website. The use of the page and/or use of the services, once the General Conditions that are applicable have been modified, will mean their acceptance by the user.

2. IT3D reserves the right to modify the commercial offer presented on the website (modifications to products, prices, promotions and other commercial and service conditions) at any time.

18. Communications

1. For the purposes of notifications, IT3D expressly designates the address that appears in these General Conditions and as for the user, he expressly designates the address by the person entered in the registration process in the “My Account” section. Likewise, the user expressly accepts that any type of communication addressed to him (except advertising communications from IT3D if the user has not consented to said type of shipments or has exercised his right to revoke such advertising shipments) is carried out through the email address provided by him. Any change of address or email address must be communicated in writing to the other party for it to be effective for the purposes of future notifications.

19. Interruption of service

1. IT3D may temporarily interrupt the provision of the service due to force majeure, such as strikes in the means used to send the items sold, or for any other cause that prevents the normal provision of the service. Said temporary interruption will not entitle the user to receive any type of compensation for any damage that the interruption of the service could cause, except for the refund of the amount of the service that could not be provided.

20. Data protection

1. When personal data is requested, it will be collected and processed in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 on the protection of natural persons in regarding the processing of personal data and the free movement of these data (GDPR). For more information, see our privacy policy.

21. Final provisions

1. All rights, including but not limited to copyright, intellectual property rights, rights in the name, Internet domain name, the Website and the templates, forms and logos accessible through the Online Store (except for the logos and photographs used to present the Products and whose copyrights belong to third parties) belong to IT3D. These rights, as well as the elements on which they are based, may only be used with the written consent of IT3D and under the conditions specified by IT3D.

2. IT3D also declares that the public nature of the Internet network and the use of services provided by electronic means may entail risks of fraudulent obtaining and modification of customer or user data by unauthorized persons. Therefore, IT3D recommends the client or user to use the appropriate technical means to minimize the risks indicated above, in particular, the use of antivirus and identity protection programs on the Internet. In addition, IT3D reminds the client or user that it will never request their password or personal codes in any way.

3. The client or user undertakes not to use the resources or functions of the Online Store for any activity contrary to the interests of IT3D, that is, and without this list being exhaustive, (i) advertising activities related to another Professional or with products other than those offered by IT3D, (ii) the publication of content not related to the activities of IT3D, (iii) the publication of illegal, false or misleading content.

22. Applicable Law, Online Dispute Resolution and Competition

1. The terms and conditions that regulate the relationship between IT3D and the Client are governed by Spanish law.

2. In case of conflicts, the consumer user can resort to the online dispute resolution service through the following address: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main .home2.show&lng=ES

3. Notwithstanding the foregoing, the Courts and Tribunals of the Consumer’s domicile will be competent to resolve any conflict that may arise between the Client acting as a consumer and IT3D.